Our Values

At Chamberlain McBain we take pride in adopting the right approach.


is one of our key values; our people make the difference to us. We employ and recruit the best people for the job; people who strive to succeed and aim to grow within our firm.

Honest, straightforward advice;

our Clients rely on us to always give them the best advice available. You can rely on us to take an honest, straightforward approach to your cases at all times. We make sure we are always delivering a fast response to your enquiries, as you are our key concern.


we have a professional approach to everything we do. We are committed to excellence and to providing the best possible service to our clients at all times.


our clients remain in control of the process throughout. They may select any one or a combination of the services offered by Chamberlain McBain. In addition, they have access to their accounts via the internet which enables them to see what we are doing, what has been recovered and any relevant dates. Through the system, clients can give us instructions or notify us of payments.


we appreciate the time, money and stress that unpaid invoices can cause, and realise the importance of a swift recovery. Once we receive notification of a debt we can send a seven-day letter within a few hours of receiving instructions. Our staff are dedicated to ensuring effective recovery, at minimum cost to yourselves.

Cost Effective;

Chamberlain McBain offers a high success rate at a low cost to our clients. Unlike most other services, we do not take a percentage of the debt for ourselves or charge exorbitant hourly rates. Instead we charge only for the work carried out, in the most part limiting costs to those recoverable from the debtor. Indeed, some of our costs are fixed, irrespective of the time taken to do the task.